HideMyAss vs NordVPN - Comparing Performance, Speed, Prices

Last updated on March 24, 2019 Comments: 7
Choosing the best VPN service from a wide selection of brands is not an easy task. Despite the long list of competing features and enticing options, one’s personal preferences are the ultimate deciders. See how HideMyAss and NordVPN, two of the most popular VPNs, stack up against one another.

In technology, necessity has proved itself as the mother of invention, and VPN services are a perfect example of this notion, stemming from the need for protection of one’s identity online. They’re also crucial for skirting geo-restricted content and accessing the true breadth of the internet.

Thanks to the expert analysis of our team, you can now review the many benefits of market’s two best brands, HideMyAss and NordVPN.

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How We Compare VPN Services

When we sit down to conduct a VPNs comparison, our experienced team thoroughly tests each one of the brands and judges them based on key factors. These include everything from supported streaming services to encryption protocols and server locations. We ensure that performance and security in both are up to par, and pricing nuances are highlighted and weighed.


Offering more server locations can give users better ability to skirt geo-restrictions, and provide a stronger overall network connection. HideMyAss operates more than 860 servers worldwide, providing internet users more ways to escape prying eyes and protect themselves. It offers a 10GB bandwidth and has apps for Windows, Mac, iOS, and Android, with clients able to log in from 5 different devices at the same time.

NordVPN, however, has around 2,600 servers around the world, and offers unlimited bandwidth that makes the service faster than its competitors. In addition, there are apps available for Mac, Windows, iOS, Android, Linux, and Chrome, and users can log in from 6 devices simultaneously.


Available Streaming Services. Watch your favorite movies, TV shows, and more by using a VPN to bypass the geo-restrictions placed on this content. HideMyAss grants its users access to Netflix, BBC iPlayer, and Hulu.

NordVPN, however, provides its clients access more platforms, including Netflix, Kodi, BBC, Hulu, HBO, and Amazon Prime, making it a clear winner for streaming-centric users.

Mobile Apps. We include mobile apps when we compare VPN providers because they are vital for protecting user data on the go. NordVPN and HideMyAss have apps for both iOS and Android devices including tablets and smartphones.

Protocols. These encryption algorithms keep your data hidden from unwanted eyes, and the differences between them impact security and speed. HideMyAss works with PPTP, L2TP, and OpenVPN protocols. NordVPN incorporates IPsec and IKEv2 with an open source software, allowing for even greater customization.

Speed. A VPN service must be two things: safe and fast. HideMyAss has been criticized for its allegedly slow connection, but we found the criticism wasn’t warranted. NordVPN’s service, however, is noticeably quicker thanks to the brand’s unlimited bandwidth. Users of both platforms should be able to enjoy the internet without hiccups.

Zero-Log Policy. Most VPN brands will not copy, store, or use the data you produce online, nor will they keep records of your activities. HideMyAss was accused of allegedly handing over these records to the government, but the service provider denies it. NordVPN abides by its privacy policy, by all accounts, helping cement itself amongst privacy-conscious users.

Money Back Guarantee. Customers who are unhappy with the service should be able to get their money back, so it’s good news that both HideMyAss and NordVPN offer 30-day refund policies.

Kill Switch. Should your connection suddenly malfunction, this feature is a lifesaver. It immediately disconnects you from your sensitive browsing activity until the shield is back up. HideMyAss was one of the first to pioneer this technology and helps users choose which specific apps they’d like to use with this function, while NordVPN boasts an effective kill switch option as well.

Security and Privacy

Privacy is a major concern, and VPNs are judged foremost on how well they protect users’ data. Both companies offer strong options for choosing protocols, but NordVPN stands out for its strict adherence to a no-log policy. Both companies do offer a kill switch, though HideMyAss is edged out because of its log tracking.

Customer Service

A helpful team can answer any question you might have about how best to stay protected, and is a must. The HideMyAss help desk staff is available in two different mediums, email, and chat, but customers have complained that they are sometimes unresponsive. NordVPN has 3 communication channels, and its team members are very quick to answer customer inquiries.


To round out our evaluation, we conducted a VPNs price comparison to see how each service stacked up.  HideMyAss offers three subscription plans: a monthly subscription for $11.52, a 6-month plan for $8.33 a month, and a full year for a monthly rate of $6.56. The company’s plans include a 30-day refund policy.

By comparison, NordVPN offers four payment plans: a month for $11.95, 1 year at a monthly rate of $6.99, 2 years for $3.99 a month. For those who liked the free trial and are willing to go long-term, NordVPN is the more affordable option, but you still get to try the service for 30 days, money back guaranteed.

The Best VPN is Always Subjective

Our experts reported back to us with good experiences from both the VPN brands, but NordVPN stands out as the better service, technically speaking. Not only did customer service perform better, but the company enforces its zero logs policy, and exhibited more reliable speeds during testing. HideMyAss did a good job overall, and is a promising alternative if you like customizability and a light-weight application. If you’re interested in picking the contenders for our next VPNs comparison, leave us a comment below.

Article comments

Anika says:

So I have a question – I am looking at a VPN that allows me to log into Facebook, Quora, LinkedIn, etc., without the platform knowing that I am using a VPN. For this specific purpose, what would work better – Nord or HMA?

Lola Olsen says:

Hi Anika,

We would suggest using NordVPN, as it has proven to be more successful of a VPN all round. You can read more about NordVPN here in our expert review.

Anon says:

I can’t imagine that anyone is going to trust HMA again.

Tom says:

Yes, let’s listen to the anonymous conspiracy theorist. Personally, I use HMA because they support Mac and have a pretty solid service. If you are REALLY concerned about privacy, VPN alone is not enough. You need to take other steps to cover your tracks, including NOT USING ANYTHING CONNECTED TO GOOGLE. If I were to bet money, it was probably one of the Google services that got Mr. Kretsinger and not a failure from HMA. Just my opinion, btw.

anon says:

DONT TRUST HIDEMYASS!!!! They say they didn’t hand Cody Kretsinger over to the FBI but we all know that’s not true. There’s no way the FBI could have got hold of his chat data any other way if he really was using a HMA VPN!! Either they’re handing over logs or their service just sucks.. either way DONT USE HMA.

Matthew A. says:

You said that HideMyAss handed over information to the government but one important part left out is that the people was doing something illegal hacking. Would someone doing something like watching Netflix be considered in the same way to be doing same thing?

ST Editor says:

Hi, and thank you for the thoughtful question! While technically most government requests are related to potentially illegal activities such as hacking, there is a lack of transparency and clarity for what constitutes enough cause for governments to request user data from VPNs. While users connecting to Netflix from outside the US may be breaking some copyright laws, these are not usually what flags users for government inquiries. However, the major concern isn’t why HideMyAss shared information, but that for most VPN users, their major reason for connecting through VPNs is avoiding governments who may want their data for censorship or similar reasons. We hope this answers your question!