Link Interactive at a Glance
Link Interactive offers customizable home security packages at affordable rates. They charge no installation or activation fees, provide a solid warranty policy, and develop state-of-the-art security tech.
- Unique features
- 2-way voice communication through alarm panels
- Flexible contract lengths
- DIY installation
- Exclusively cellular, no landline option
- Upfront costs can be high
Link Interactive has three pricing plans to choose from:
For $30.99/month, the Standard package offers customers a completely cellular-based security monitoring, 2-way voice interaction, and safety features like intrusion, crash & smash detection (detecting when burglars attempt to destroy the security system), as well as smoke, fire, and CO2 alarms.
The Gold package runs $35.99/month, including everything in the Standard package and adding on home automation features such as remote control services via web or mobile app, energy efficiency controls, and home automation systems to control locks, lights, and thermostats.
Finally, the Elite package costs $40.99/month, comes with all of the above, and also includes HD video monitoring. This means customers have on-demand, motion-sensitive video recordings that can be scheduled according to their preferences.
Rather than forcing customers to lock in to a three-year commitment, Link Interactive allows customers to sign up for one, two, or three year contracts. Rates are guaranteed for the entire length of the contract.
What’s more, the equipment is totally customizable. You can choose the amount of sensors you want without having to upgrade to a more expensive package.
Link Interactive offers a wide range of monitors including:
- Indoor/outdoor/doorbell camera
- Freeze sensor
- Flood sensor
- Smoke detector
- Glass break sensor
- Thermostat sensor
- Light controls
- Motion detectors
- Door/window sensors
- CO2 detector
- Disaster sensor
- Panic button
Event and Trigger Response
Link Interactive systems are set up to sound an alarm (volume and type are programmable) whenever any of the sensors are triggered. Homeowners can set exit/entry delay times to give more flexibility when leaving or coming into your home. Once an alarm is triggered, you will have a certain amount of time to disable it. The signal will then be sent automatically to the Link Interactive monitoring center, from which a representative will contact you via the 2-way communication panel (this can be disabled if you prefer). A password must be provided to verify that you are the one who triggered the alarm, otherwise the authorities will be contacted.
Remote Management and Surveillance
Video monitors have both night vision technology and motion sensors, providing the most up-to-date security features possible. Customers can choose to record the live video streams constantly or set specific times to record (like when they’re away).
Other Cool Features
Link Interactive has some other noteworthy offerings, including:
- Move your system to a new location, free of charge
- Set up an emergency duress code that will disable the system but indicate to security monitoring agents that you did so under duress
- Use touchscreen technology for easy input and changes
- Totally control your home remotely including lights, temperature, and locks
All Link Interactive systems are pre-programmed, so you can get your alarm system up and running quickly. Just plug it in once you’ve hung it on the wall (with double-sided adhesive that is provided by the company), and turn it on.
Link Interactive offers a full 3-year warranty on all of its equipment. This is shorter than some competitors, but it’s free. They also offer customers a 30-day money back guarantee, which covers all the costs for the first 30 days of service and includes return shipping.
Link Interactive representatives are known for offering friendly and knowledgeable assistance, combining the professionalism of a large corporation with the warmth of a local business.
Link Interactive has a number of customer service options to choose from. Customers can call a toll-free number for support during regular business hours, and a separate line is available for after hours on-call support. Alternatively, an email can be sent to the customer support center at [email protected], or questions can most likely be answered by referencing the FAQ section or online tutorials they provide.
With cutting edge technology, flexible plans and outstanding customer support, we can highly recommend Link Interactive to our readers.