ZoogVPN ReviewJuly 2019 ZoogVPN Review & Deals
Easy to navigate site
Above average connection speeds
Cheap monthly plans
Simultaneous connections on 5 devices
No kill switch
No live customer support chat
Only 7-day money back guarantee
It is also straightforward when it comes to downloading the app and installing it on your device. You just need to enter your details, log in and then you will be taken straight to the main dashboard.
Then, you can select the server of your choice from the drop-down menu. To make it even easier for you, if you are looking to be able to do P2P downloads, there’s a P2P symbol beside the servers you should use.
You will immediately get a notification to confirm that you are connecting to the server you have chosen. Zoog will also tell you the length of time you have used a particular server.
You can also set your app so that it automatically launches when you start up your device if that is your preference. Zoog also makes it easy for you to check your account information, including how much you are paying and when your plan runs out.
But, how does it perform in the real world? We tried speeds when we linked to three different servers across the globe, and this is what we found. We compared ping speeds, which is the reaction time of your connection. In other words, how fast you get a response when you ask for a connection. We also looked at download and upload speeds. Here is what we got.
- Ping: 120ms
- Download: 23.44 Mbps
- Upload: 24.57 Mbps
- Ping: 36ms
- Download: 55.96 Mbps
- Upload: 48.10 Mbps
- Ping: 180ms
- Download: 37.48 Mbps
- Upload: 16. 52 Mbps
We found that Zoog has average speeds compared to other VPN providers. Connection speeds can also vary enormously depending on the server you decide to connect to.
So, if you do have some flexibility about the server you connect to, you may find it worth your while to try a number of options and see which is the fastest for you.
No information will be kept about your browsing habits, your IP addresses or any apps you are using.
While Zoog does have a free plan, this does not offer encryption which is as strong as the paid for plans. With the free plan, you only get 128-bit encryption, which will be enough in most scenarios.
But, the paid for plans are a better option if privacy and security are important to you as there is a top-level encryption of AES-256, which will give you very high levels of protection.
However, there are concerns about a lack of a kill switch among Zoog’s features. A kill switch is included on many other VPN providers’ features list and can be a vital tool to ensure total privacy.
A kill switch is a failsafe which ensures that even if your VPN connection should suddenly or unexpectedly drop out, whatever you are browsing will not be revealed.
This can be vital if you are carrying out activities such as online banking, or if you live in a country where you are not allowed to view certain content, then you will want to make sure your browsing habits are not suddenly revealed to authorities.
It allows you to bypass any internet censorship issues you may be facing because of where you are geographically, or because of firewalls at work or college.
There is strong Wi-Fi security to protect you from hackers, cyber criminals or authorities, so that your own identity, location and IP are kept private.
As mentioned above, there is a zero logs policy. Plus, while ZoogVPN does not have a lot of servers, it cherry picks the ones it does have in a bid to provide speed and reliability.
Zoog works with Windows, Mac, Android and iOS to provide security and privacy if you are away from home and you can connect simultaneously on 5 of your devices, making this a good option for family or friends who like to game together, for example.
Not only that, but security measures are not as tight as with the paid-for plans.
Paid for plans all give you access to 33+ VPN locations and you can use 5 devices. Security is also much higher, and you should get full content access from the likes of Netflix, BBC iPlayer and ITV hub.
A 1-month plan will cost $6.99, while if you opt for 6 months, the price goes down to $4.99 per month. If you commit to a 2-year plan the cost reduces even further to $2.99 per month.
This puts Zoog among the cheapest options on the VPN market. However, unlike other providers which offer 30-day or 45-day money-back guarantees, Zoog VPN only offers a 7-day money-back guarantee, so you will have to be quick-off-the-mark to decide whether Zoog is the VPN for you.
For example, there is advice on how to watch US tv abroad and how to unblock BBC iPlayer outside the UK.
There is also a section on frequently asked questions, so you may wish to have a look here before getting in touch with customer services. If the problem you are having relates to setting up and getting started, there is also a dedicated section for you.
If you still do need additional support, however, you will find there is a ticket system rather than live chat. You will be asked to give your name, email and the type of device you are using.
You can also rate the priority of your question or request from low to high. But, we can’t imagine anyone is going to rate their own question as low priority.
The lack of live support means you do face a wait to get a response, although you will receive an estimated time of when you can expect an answer.