Available without a subscription (with feature limitations)
AES 256-bit encryption
Can import any site’s credentials from email
Master password cannot be recovered by LastPass
Some features require a subscription
Popularity makes it a target for hackers
It is normal to have to create a single master password for services such as these and with LastPass, there is no exception. You’ll only be asked to use this password whenever you need to unlock your vault and access its features, so it’s vital that it’s a strong password and that you don’t share this with anyone else.
The LastPass interface is clear and easy to use. One of the first things you will do once the product has downloaded is to store information. From now on when you create an account on any website, LastPass will prompt you to save the credentials (bank details, shipping addresses, passwords, etc) onto the system. The mobile version of this is available from the App Store or Google Play and works much the same as the desktop version; giving you the option to add, edit or delete passwords and notes as well as add new account credentials to your list.
Your data is only stored at device level, it doesn’t reach the servers so if ever the LastPass system was hacked, there would be nothing of yours to steal. Your vault is for your data only, LastPass does not know what is inside your vault and it doesn’t hold any records of passwords either, not even your master password – so don’t forget it! Finally, LastPass uses a two-factor authentication login to add an extra layer of security to your data.
LastPass does, however, have access to the number of items stored in the vault and can see if sites such as Google have been accessed. The company says that this is to create a better user experience and provide you with logos from the websites etc for better navigation. LastPass does not have access to any sensitive data such as passwords, usernames and notes and more. LastPass uses high-security methods to keep your data safe and private such as firewalls and secure transfer protocols. LastPass is also GDPR compliant.
This software is available on any device which means that you can use it on the go, too – very handy when accessing sensitive data using public WiFi. Another feature is the digital notes section, which allows you to organize your accounts and add notes safely. You can even create online shopping profiles to make shopping simple with the touch of a button. LastPass allows you to safely share passwords to keep all of your shared bill information online – this is available on the paid family subscription. Finally, LastPass has a great feature which audits your passwords to spot any potential ‘weak’, duplicated or old passwords which may exist in your vault. Perfect for when you need to update them with fresh new, ultra-secure passwords.
These are the following packages available:
Absolutely free to use with a no-obligation free trial for Premium, the free password program includes:
- Secure password vault
- Access on all devices
- One to one sharing
- Autofill passwords
- Password generator
- Secure notes
- Security challenge
- Multi-factor authentication
- LastPass authenticator
This subscription costs $36 a year and features all of the above plus:
- One-to-many sharing
- Emergency access
- Advanced multifactor options
- Priority tech support
- LastPass for applications
- 1 GB encrypted file storage
The Family Password Manager features all the basic free features and costs $48 a year. It also has these additional features:
- Emergency access feature
- Add up to x 5 users on LastPass account
The Teams password manager is priced at $48 per year/per user and provides a number of features for up to 50 team members.
The package includes all the basic features of the free package plus:
- Vault for every user
- Unlimited shared folders
- Admin dashboard
- Simple user management
- Basic reporting
- Advanced multi-factor options
- Priority tech support
Created for businesses of all sizes, the Enterprise package includes all the free features, plus Teams features and is priced at $72 per year/per user.
The package also includes:
- Directory integration with IdP
- 100+ security policies
- Group management
- Extra multi-factor options
- Advanced reporting
- API access
- SAML single sign-on
- Cloud app provisioning
- Dedicated customer support
Also, finding the contact email address is tasking as it’s fairly hidden in the About Us – Company – Contact Us section, which takes a bit of digging to find. If you scroll to the bottom of the home page you will find a Customer Support section, it will take a bit of navigating but in these sections, you may find the answer that you are looking for in the FAQs. There’s also a User Manual to help you get started. Paid subscribers will get extra support and a dedicated account manager is available for Enterprise customers.