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ExpressVPN Review 2018

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ExpressVPN likes to boast about being the world’s fastest VPN. But in the highly competitive VPN market, it’s easy to fall behind. Does its bold claim still hold true? And how do its other features stack up to the competition? In this ExpressVPN review 2018, we looked at its features, pricing and server speeds to see how it ranks against the rest of the market. We rated ExpressVPN the highest out of all the VPN services we’ve reviewed, with a 96 out of 100. Here’s why.

expressvpn review

ExpressVPN Review – Pros and Cons

ExpressVPN is a top class VPN, with an enviable list of features including compatibility including a vast selection of operating systems, built-in speed testing, and the ability to run only on certain apps. With very few drawbacks to its name, this service is arguably the top in its class.

PROS:
  • Easy setup
  • Huge platform support
  • No P2P restrictions
  • Speed testing feature
  • Unlimited connection bandwidth
  • Excellent streaming quality and supports all services such as Netflix

CONS:
  • Not the cheapest provider
  • Based in a British overseas territory
  • No phone support

Overall Score for ExpressVPN: 96/100 (our highest rated VPN)

ExpressVPN

9.6 Total Score
ExpressVPN Review

9.6Editor's score
Support
9.2
Speed
9.8
Privacy
8.4
Usability
9.8
Value
9.4
8User's score
Support
8.4
Speed
7.7
Privacy
8.3
Usability
8.1
Value
7.5
Add your review  |  Read reviews and comments

ExpressVPN: Setup and Usability

To get ExpressVPN up and running, we tried out the program on both Windows and Ubuntu, the world’s most popular Linux distribution.

ExpressVPN Ubuntu downloads

Installing the VPN on Windows is as easy as downloading an executable file and proceeding through the installation prompts. In the Windows install, we did have to click ‘yes’ to installing ExpressVPN’s network adapters.

ExpressVPN Review - WIndows security prompt

After that, however, the program was up and running in seconds.

Expressvpn review - First installation stage

ExpressVPN review - Initializing setup

ExpressVPN review - Product successfully activated

Ubuntu users simply download and install the Debian file through the user account area and pass their activation code to the terminal program.

ExpressVPN review - ExpressVPN activation procedure

Once that’s complete, users can simply type ‘expressvpn connect’ followed by the city or country they wish to connect to. For users of any major operating system, it simply doesn’t get much easier than that.

ExpressVPN review - ExpressVPN Berkshire configuration file in network manager

Rating: 9.8/10  Straightforward setup on both the Windows and Ubuntu program.

ExpressVPN Features

Besides its famed server speeds, ExpressVPN has also developed a reputation for having a seriously impressive feature line-up. Here are some of the functionalities that make ExpressVPN stand out against the competition.

Feature 1: OS Compatibility

ExpressVPN really covers the gamut when it comes to the variety of platforms that it supports. In fact, we haven’t come across such a variety in any other provider that we have reviewed.

While there are the old favorites such as Windows and Mac, ExpressVPN has also provided dedicated apps for less common choices such as Blackberry, as well as ExpressVPN MediaStreamer which supports Playstation, Xbox, AppleTV, and Amazon FireTV. There’s also a router install and browser extensions for Chrome, Firefox, and Safari.

ExpressVPN review -Browser extension options

Even if your router isn’t supported, it’s practically inconceivable that any device you own will not be able to install the VPN.

Feature 2: Connections:

One ExpressVPN subscription can be used simultaneously on three devices, including virtual machines and routers.

The simultaneous connection support means that it’s possible to provide geolocation protection for your entire family via a router installation and still have two simultaneous connections to use while you’re at work and on the move. That kind of versatility makes it the perfect choice for customers wishing to roll it out as an ‘always on’ functionality for their home or office.

Feature 3: Server Locations

ExpressVPN has provisioned a sizable server network which features over 1,500 servers in 94 countries throughout the world.

ExpressVPN Review -VPN connection locations

Its server information page offers users comprehensive information on exactly which protocols each server can handle and – in many cases – which cities the machines are set up in.

ExpressVPN Review - VPN connection locations

Geographically, ExpressVPN offers a pretty wide-spread across and within continents. There are seven servers located in the UK and over 25 in the US – the latter important, of course, for accessing Netflix. More exotic and privacy-neutral locations available for users’ access are Panama, the Bahamas, and the Isle of Man.

Feature 4: Bandwidth

ExpressVPN offers unlimited bandwidth on all its connections.

Because using a VPN involves creating an encrypted tunnel between your connection point and the internet, using a bandwidth-free VPN is also a pretty clever way of working around any bandwidth restrictions that your Internet Service Provider (ISP) has levied on your connection. Given that some providers impose limits low enough to limit your ability to stream significant amounts of multimedia, that’s a pretty nice bonus.

Feature 5: P2P / BitTorrent Capabilities

Peer to peer software, such as BitTorrent, make transmitting large files between users fast and easy. However not all VPN providers allow such traffic on their servers. While some ban P2P activity altogether, others allow it only on a certain pool of servers. Thankfully, ExpressVPN has traditionally taken a more permissive approach and has confirmed that they intend to maintain their current policy of not interfering with users’ online activity in the near future.

Feature 6: Apps

ExpressVPN has clearly devoted considerable effort to ensuring that the user experience on mobile devices is as reliable and fast as that available on desktops. ExpressVPN is one of the few companies that offer apps that will work with Android, iPhone, iPad, Blackberry, and Windows Phone meaning that practically no matter what smartphone or tablet you use, you’ll be able to take advantage of your ExpressVPN subscription on it.

Feature 7: Split Tunneling

Besides encrypting internet activity, VPNs’ primary use is directing users’ internet activity through servers in different countries in order to give websites the impression that they are located elsewhere. This allows geographically restricted content to be freely accessed no matter where users are located.

Because VPNs tend to result in a slight slowdown in browsing speed, many users will want to limit which apps route traffic over a VPN and which connect directly to the internet. Split tunneling provides this functionality.

ExpressVPN offers this feature both at the device and router level. This means that users can specify which devices, device types, or apps connect through a VPN. Want desktop and laptop to connect directly to the internet but to force all your multimedia center’s traffic through a server in the US? With Express VPN’s split tunneling capabilities, this is easily achievable.

Feature 8: Server Switch

ExpressVPN makes it easy to connect and disconnect from the VPN – and to switch servers – within all its user interfaces.

To accomplish this, users simply click on a button with the power symbol to toggle the VPN connection on and off and select a server from the geographical navigation menu to identify their best connection choice. There’s even a ‘smart location’ feature which automatically selects the best connection server based on an algorithm which considers factors such as download speed, latency, and distance.

Feature 9: Built-in Speed Tests

Every long-time VPN user will be familiar with websites to test key parameters of internet connection speed, such as speedtest.net. Knowing the download speed, upload speed and latency a VPN server achieves is vital to achieving optimal performance under various browsing conditions.

ExpressVPN Review -Speed test tool in progress

While a fast download speed is important for multimedia streaming, a strong uplink might be more important for securely uploading large files, or seeding them on a P2P network.

ExpressVPN review - Speed test tool in progress

ExpressVPN packages this functionality directly within the user interface. Its ‘Speed Test’ tool polls all the servers in its network from the connection point and ranks them according to latency, download speed, and a ‘speed index’ (an aggregation of the two). The feature is available on the Windows, Mac, and Android versions of the app.

ExpressVPN review - Finished speed test

Feature 10: ‘Preferences’ Feature

ExpressVPN’s Windows client also bundles some additional goodies within the preferences menu of the program. Some useful ‘under the hood’ features that can be configured include:

  • Launching the program on startup. This is perfect for users that want the VPN connection to run all the time.
  • Connecting to the latest used server when relaunching the program.
  • Only using ExpressVPN’s DNS servers while maintaining an active connection.

ExpressVPN Review - Advanced options

Feature 11: Network Lock Feature

In certain situations, using a VPN at all times is an imperative rather than a nice bonus feature. Think repressive regimes, activism, and browsing activity that simply must be kept under wraps from ISPs and government censors.

Network Lock is ExpressVPN’s kill switch for Mac and Windows and will automatically block internet traffic whenever the VPN connection drops. The feature is enabled by default, giving new users added peace of mind.

ExpressVPN review -General options

Feature 12: ExpressVPN Leak Testing Tool

DNS leaks are a possibility that every security-focused VPN user should be aware of.

Even while browsing activity is encrypted within a VPN tunnel, DNS queries (which map the websites you type into the search bar with their public IP address) may not be.

Because leaked DNS queries also leak entire browsing histories, it’s important to be sure that they are not happening. ExpressVPN’s website features an online DNS leak test tool which users connected to the service can use to make double sure that they are not only half protected while connected.

Rating: 9.8/10 – The best compilation of features in any major VPN, in our opinion.

Can ExpressVPN Unblock Netflix

Although many VPN users are drawn to the idea of the programs by their ability to unblock Netflix, the company attempts to enforce its content copyright by blocking traffic from certain providers.

Thankfully, Netflix appears to have the upper hand in this game of cat and mouse – at least thus far. The company provides high-quality multimedia-suitable servers in eleven US-based localities and even provides a comprehensive dedicated guide to using them to stream Netflix.

Rating: 9.2/10 – ExpressVPN Netflix works and the company even offers help setting it up.

ExpressVPN Price

ExpressVPN can be acquired for $12.95 (billed monthly), $9.99 for six months, or subscribed to for just $6.67 for 15 months (that’s a promo price with 49% off the monthly rate and with three months thrown in completely for free).

Although ExpressVPN’s cost per month is a bit higher than their competitors, we have concluded that its price-to-value ratio is the best in the market. You can try the service for a period of 30 days with a full refund on your money if you decide not to commit to a longer-term contract.

Rating: 9.8/10 – Great promo rate makes it an unbeatable deal.

1 Month

$12.95

6 Months

$9.99

1 Year

$6.673 months free, Save 49%

How Fast is ExpressVPN – Servers and Performance

ExpressVPN proudly bills itself as the “fastest VPN service around”. Do its servers live up to that claim?

We started the test on a fairly impressive baseline connection of 84.15 Mbps download and 19.19 Mbps upload from a connection point in Ireland.

ExpressVPN Review - Connection speed before VPN

Connecting through Frankfurt, speeds dropped to only 75.17 Mbps download (a roughly 10.7% slowdown) and 16.54 Mbps upload.

ExpressVPN review - Test speed through Frankfurt

Routing traffic the algorithm-chosen ‘smart location’ in the UK resulted in an equally minuscule drop to only 75 Mbps.

ExpressVPN review -Connection speed through smart location UK

Although when we routed traffic through more distant climes, such as Pakistan, the drop in performance was a lot more significant (19.85 Mbps), we found that the vast majority of servers – including, importantly those in the US – yielded the most impressive speed results of any company that we have tested so far.

ExpressVPN review - Connection speed through Pakistan

Rating: 9.8/10 This appears to be one marketing claim that’s more fact than fiction.

How Secure is ExpressVPN – ExpressVPN Logs

Based in the British Virgin Islands (BVI), a British overseas territory, ExpressVPN may draw some raised eyebrows from privacy aficionados concerned about that country’s  participation in international signals intelligence collection alliances, such as those party to the Five Eyes agreement. As we have covered, however, governments taking an interest in innocuous browsing activity is an unlikely possibility.

More important for users is ExpressVPN’s logging policy.

First, lets specify the following regarding connection logs.

A connection log means:

  1. Timestamp of connection
  2. Source IP from which the user connnected
  3. VPN IP the user connected to
  4. The ability for the VPN provider to go back and query on those data.

But ExpressVPN engineered their systems to specifically never possess any such information (and can’t query on data they don’t have).

Their Privacy Policy discusses in depth what they do collect (connection times, apps used, and VPN server locations). None of the data can be used to tie a user back to any specific activity or connection on their network, meaning the user’s online activity is private, anonymous and unknown to them as the VPN provider. This information is transparently collected in order to provide better customer support and to improve the user experience, and we would have no hesitation in recommending the service as a suitable tool for the privacy-conscious user.

Furthermore, ExpressVPN crash reports remove all personally identifiable information, so they can’t be mapped back to customers, and sending crash reports is an optional setting in all ExpressVPN apps and can be turned off by the user.

Finally, it’s worth mentioning that the company has even set up a .onion site to prevent exit node tracking in countries where users’ browsing could be easily tampered with by rogue actors.

Rating: 8.8/10 – Minimal logs rather than zero logs, but transparently collected.

Is ExpressVPN Reliable? Customer Support

Users have three methods of getting in touch with ExpressVPN’s team of technical experts: a contact form (average response time: several hours); live chat; and email.

In addition, there’s an extremely well-crafted library of tutorials available to guide users through both common issues such as setting up applications and advanced ones such as verifying the integrity of installation files.

These make use of video, text, and screenshots to provide even novice users with all the instruction they could ever need to get up and running quickly.

ExpressVPN’s support is also consistently ranked highly on independent customer review forums.

Rating: 9.2/10 – All the help users could need is available.

ExpressVPN Rating by SecureThoughts.com

As in previous years, there’s extremely little to find fault with ExpressVPN and its features continue to place it at the cutting-edge of the VPN market.

ExpressVPN is a feature-packed provider providing solutions for practically every VPN user out there. The majority of its server network lives up to the company’s claims. Minimal logs are kept but transparently so and the company’s customer support is deservedly highly regarded.

ExpressVPN Review 2018 - Best Rated VPN

Exclusive Limited Time Deal: Save 49% on a 12-month subscription by getting 3 extra months FREE

$6.67 $12.95

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72 Comments
Show all Highest Rating Lowest Rating Add your review
  1. Reply cls.ndrln@gmail.com'
    Claus E.
    February 8, 2018 at 11:33 am

    Sounds like an excellent VPN. Can I install it on a Fire TV Stick and does it support Kodi?

    • Reply shira.s@webpals.com'
      ST Editor
      February 14, 2018 at 4:52 pm

      Hello, and thanks for reading! ExpressVPN is among our top choices for VPN providers in several categories. The service is available for installation on a Fire TV stick (you can get a full tutorial on how to do so here, and works with Kodi as well.

  2. Reply dummy@live.co'
    A
    February 5, 2018 at 7:22 pm

    What’s a comparable VPN in terms of speeds that will be good for the Middle East?

    • Reply shira.s@webpals.com'
      ST Editor
      February 14, 2018 at 4:57 pm

      Hello! We recommend ExpressVPN as a great provider for the Middle East thanks to its combination of speed and privacy protections. We also recommend NordVPN and HideMyAss for their high speeds. You can read more about our recommendations for each region here, here, and here. Let us know which provider you end up going with!

  3. Reply LeviTheGoldRanger@PowerRangers.com'
    Levi
    February 4, 2018 at 5:17 pm

    Sure the service is pricier than other services, but it is also a lot better IMO. I’ve been using it for close to four years and won’t use anything else. I’ve used “cheaper” services and find they are hardly adequate. I am able to do most everything I want on ExpressVPN and their network is large enough where I don’t have a problem finding a fast server. Can those of you using cut-rate providers claim the same?

  4. Reply sarahturnerfeelance@gmail.com'
    Jennifer Fradley
    February 4, 2018 at 12:39 am

    Love this service! Swapped from CyberGhost a few months back and it’s a whole different product! Smooth, sleek, reliable and the customer support is the best I’ve seen for any purchased software. Definitely recommend. Great article! Well written and researched. And truly does justice to ExpressVPN!

  5. Reply danniellehaber@gmail.com'
    3-day-notice-florida
    January 31, 2018 at 4:22 am

    It’s actually a great and helpful piece of info. I am satisfied that you simply shared this helpful information with us.
    Please stay us informed like this. Thanks for sharing.

  6. Reply fromscratch413@gmail.com'
    Harriet
    January 30, 2018 at 3:22 pm

    The logs policy and BVI location does make me nervous, but other than that…I’m only scared to commit because when something seems too good to be true it probably is!

  7. Reply marketing123@gmail.com'
    Marcus M.
    January 30, 2018 at 7:20 am
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    Just goes to show you that you get what you pay for. After trying a bunch of ‘cheap’ VPN’s that either kept dropping my connection or slowing my speeds to a crawl, I decided to just get one that I felt reasonably certain would work. I hopped on ExpressVPN and boy can I say it’s been worth every penny. Easy to use, quick speeds, and a kill switch if something does go wrong (though it rarely does). I’ve looked through all the reviews on this site and just had to say this is the best one.

  8. Reply 1379748309@qq.com'
    Cristina Meng
    January 19, 2018 at 12:49 pm
    1.3
    Support
    30
    Speed
    10
    Privacy
    30
    Usability
    20
    Value
    40

    HI dear,I’m Cristina Meng from China.Now i cant use this VPN Idon’t Know why!Use my iphone cant down,Its so bad things

    • Reply shira.s@webpals.com'
      ST Editor
      January 27, 2018 at 8:10 pm

      HI Christina, we’re sorry to hear you’re experiencing difficulties! Browsing the web without a VPN can be risky, and especially in China. Our first recommendation is to attempt to contact ExpressVPN’s customer support. They are well known to be helpful, and can surely help you set up your VPN to continue browsing safely. You can also visit their support center online to find the answers on your own if you prefer. We hope you can resolve this quickly, and let us know how your experience was with ExpressVPN’s support team!

  9. Reply bluhbean@hotmail.com'
    R. Girdle
    January 15, 2018 at 4:47 pm

    Is it possible to pay for ExpressVPN using Bitcoin?

    • Reply shira.s@webpals.com'
      ST Editor
      January 15, 2018 at 4:48 pm

      Hi, thanks for your question. Yes, ExpressVPN does offer a payment option via Bitcoin.

  10. Reply bluhbean@hotmail.com'
    Mark
    January 15, 2018 at 4:42 pm
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    Thanks for the information! I am a very happy customer with ExpressVPN. Honestly, the high price of the service doesn’t bother me because the quality of the product is great.

  11. Reply farhanameghami.fm@gmail.com'
    James
    January 14, 2018 at 4:53 am

    ExpressVPN is known for its fast speed, excellent software and solid tech support. In the past, ExpressVPN has stated that they don’t log IP addresses, however their ‘Terms Of Service’ currently doesn’t mention IP addresses at all. The list of things they don’t log clearly doesn’t list IP addresses. We can only assume this means that ExpressVPN is not truly a ‘Logless’ VPN, unless they commit publicly to such a policy in their privacy policy.
    Even though ExpressVPN alows torrents, it does keep metadata logs. So they aren’t truly a log-free VPN. “Zero-log” VPN is preferred for downloading torrents as it provides the highest level of privacy. Is ExpressVPN the preferred choice then?

    • Reply shira.s@webpals.com'
      ST Editor
      January 22, 2018 at 4:52 am

      Thank you for such an in-depth question! We are very happy with how ExpressVPN has performed in all our tests, and we’ve had very few issues with privacy. While the Terms of Service may not list their logging policy, we found instances in both the company’s privacy policy and their logging policy page where they mention that IP addresses are not stored, either from the source or the VPN server. We strive to always give our clients the best information possible, and we still believe that ExpressVPN offers a great solution for torrenting needs. However, if you are still concerned about your privacy, there are several other alternatives you can explore here which also offer great torrenting capabilities. Let us know how it works out for you!

  12. Reply bluhbean@hotmail.com'
    Janine
    January 13, 2018 at 4:45 pm
    4.8
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    80

    I’ve been using ExpressVPN for a while now, and I’ve never had issues. My only “complaint” is that many of the competitors have more simultaneous connections than Express, and Express is the more costly option. However, everything else about it is great, which is why I continue to use it.

    + PROS: fast speeds no data caps
    - CONS: fewer simultaneous connections than competitors (most offer at least 5)
  13. Reply ay919383@gmail.com'
    Ramon ItapiI
    January 11, 2018 at 3:58 pm

    You state that ExpressVPN is US based and that is why it logs gross usage. However, everything I can find about the company states they BVI based. Which is it? Likewise, even if they are only logging gross usage, they cannot qualify as truly no log and should not have gotten a 5/5 in that category.

    • Reply shira.s@webpals.com'
      ST Editor
      January 13, 2018 at 5:09 pm

      Hi Ramon, in the review, we actually state that the company is located in BVI and outside UK / 5 Eyes jurisdiction as far as log policies are concerned. Thanks!

  14. Reply info@jpacademylag.com'
    Morreson
    January 7, 2018 at 8:40 am

    I don’t use Xfinity but I would like to use VPNs for another reason entirely. How well does ExpressVPN work with going around other barred websites? I’d like to use it to ease of my restrictions at work.

    • Reply shira.s@webpals.com'
      ST Editor
      January 14, 2018 at 11:27 pm

      Hi, and thanks for the interesting question! Generally, we’ve found that ExpressVPN ranks at or near the top of VPNs in terms of by-passing geo-restricted or blocked content. Major services like Netflix, Hulu, and other local websites are available when using ExpressVPN, and the large number of server locations available through the service means that you can access a large swath of geo-restricted content, regardless of where it is located in the world. While no VPN is 100% successful all the time, having the option of attempting a connection through multiple servers means you have much better odds of accessing the websites you want!

  15. Reply YesYesYes@WWE.com'
    Daniel
    December 29, 2017 at 1:44 pm
    4.6
    Support
    100
    Speed
    80
    Privacy
    100
    Usability
    80
    Value
    100

    When I see “Amazing Customer Support” about anything computer related, I instant think of a bad reality TV home improvement show. “Oh,it’s so amazing!!”

    However, I can attest that the support with ExpressVPN is solid. I work for a company that locks down their PCs and apps pretty tight. I had requested that they set my work laptop up so I could use it freely since I travel a lot.

    So I go to install ExpressVPN and after about a dozen attempts to install, I could not get it to complete and my IT guys were unwilling to help me because they assumed I was up to no good. I call Express VPN support and in about 5 minutes the guy asks me “Are you sure you have admin rights?”

    He walks me through checking and sure enough, I am not even an admin on my own computer. Took me a week to convince my boss to get the IT folks to get my admin rights established (which is like a 2 minute process normally) and afterwards things were fine.

    I’ve had no problems using it since. I’ve traveled to several countries and this has worked fantastic.

    + PROS: Good speed Excellent customer support
    - CONS: Didn't work out of the box for me.
  16. Reply thakur00711@gmail.com'
    Gallentine
    December 29, 2017 at 7:32 am
    4.4
    Support
    90
    Speed
    100
    Privacy
    90
    Usability
    90
    Value
    70

    I’m also using Express vpn since a very long time and i did’t find any problem while using it but it is much expensive then other related vpn present in the market.

  17. Reply iamdonnasmith2@gmail.com'
    Wilson
    December 29, 2017 at 6:20 am

    I have been testing different VPN services and I will definitely give this a try. Also, the split tunneling feature sounds great. Great article

  18. Reply apple123@me.com'
    Andy
    December 29, 2017 at 12:30 am

    Can someone explain the “no logging” policy to me a bit more? I don’t understand what it means? How important is this?

    • Reply shira.s@webpals.com'
      ST Editor
      January 9, 2018 at 4:43 am

      Thank you for asking such a pertinent question! When people browse the web, they leave a ‘paper trail’ of their activity online, including when they connected and disconnected, as well as a basic record of their activities. Some VPNs collect this information and may be compelled by governments to hand over data. Companies that have no-logging or zero-log policies promise users that they do not keep any record of their online activity, including their IP addresses and connection data. This means that even if forced by legal measures, they can never reveal information about their customers. If you’re using a VPN for privacy, you should exclusively use services with strict and transparent zero-log policies!

  19. Reply shahzadwaheed0000@gmail.com'
    Farooq NH
    December 27, 2017 at 8:43 am
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    My private information was exploited a few days back by a hacking group and some important data was stolen. Now I am going to use Express VPN service and hoping for some revolutionary results. My company really needs a secure VPN.

  20. Reply topawareness@gmail.com'
    LIZZY
    December 24, 2017 at 9:41 pm
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    Without mincing words, ExpressVPN is the King of VPN. It has never failed me. It is very fast and highly responsive.

  21. Reply chloethomas1193@gmail.com'
    Yoan Chang
    December 13, 2017 at 7:04 pm
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    ExpressVPN never fails. I have used it in four different country now. It stays connected all the time and it has become indispensable.

  22. Reply kasperkk13@gmail.com'
    Ben
    December 11, 2017 at 9:29 am
    4.6
    Support
    90
    Speed
    100
    Privacy
    80
    Usability
    100
    Value
    90

    This is the best VPN I may have used in a long time… ..very fast, severs are stable. Easy to use. Good product

  23. Reply mitchelledavis92@gmail.com'
    Richard
    December 6, 2017 at 4:33 pm

    ExpressVPN is a very high-performance VPN provider with high connection and speed. Although a little bit too expensive compared to others, their services is worth the prize.

  24. Reply chloethomas1193@gmail.com'
    Thomas Chloe
    December 6, 2017 at 1:26 am
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    The amazing thing about ExpressVPN is that it is simple to use; a single subscription serves my PC and my phone. What else do I need? It guarantees a secure network coverage. Rocking it!

  25. Reply simonusman55@gmail.com'
    sam
    December 5, 2017 at 7:05 pm
    4.3
    Support
    90
    Speed
    90
    Privacy
    90
    Usability
    80
    Value
    80

    Great speed, very consistent. One of the fastest VPN’s i have used so far. It uses AES 256 data encryption and CEA 4096 encryption which are both strong. Great stability on my system, haven’t had any crashes.

    + PROS: Great speed, very consistent. One of the
  26. Reply mitchelledavs92@gmail.com'
    Edward Rincon
    December 5, 2017 at 2:26 am

    expressvpn is a great VPN with good respect for privacy and enough servers to
    accommodate most users. It is fast, all around a top notch service with excellent
    support.

  27. Reply a@b.com'
    Marc
    November 27, 2017 at 2:52 am
    3.8
    Support
    80
    Speed
    60
    Privacy
    80
    Usability
    80
    Value
    80

    Awesome VPN, I have been happy with it for the past 6 months.
    There is one huge issue that the ‘lesser’ VPN providers have addressed but ExpressVPN doesn’t seem too concerned about… tvOS support. There is no support for Android or apple tvOS.

    You have the option to use OpenVPN but that requires you to manually download the .ovpn files and set it up yourself, a mammoth task for someone no too ofay with technology. To address this issue I am advised to set up a router but that is not an option if I want temporary connections to the VPN service… I have my reasons.

    Bare this in mind should you chose this VPN provider

    + PROS: All the above points would be reiterated
    - CONS: No Android or Apple tvOS support.
    • Reply
      ST Editor
      December 20, 2017 at 12:30 am

      Hi Mark, after consulting with their customer service, you can also try to install ExpressVPN app for Android based Smart TV’s (only for Android based TV box). Click here for more info.

  28. Reply melb@hotmail.com'
    Mel
    November 22, 2017 at 1:15 am

    Does ExpressVPN have IPv6 and DNS leak protection?

    • Reply
      ST Editor
      December 20, 2017 at 12:24 am

      No VPN service can claim ubiquitous leak protection as it simply doesn’t exist. However, ExpessVPN does offer a DNS leak tool, which allows you to test your connection for runaway data. While it does not yet offer IPv6 protection, it’s easy to disable the protocol and run IPv4 – which does not produce the same issues.

  29. Reply
    Maggie
    November 21, 2017 at 6:53 pm

    I have been living and teaching in China for three years now and ExpressVPN has not let me down yet!

    • Reply
      ST Editor
      November 21, 2017 at 6:53 pm

      Hi, we’re glad you’ve had success with the service. Living in China without it would definitely pose some difficulties!

  30. Reply garywoods10@yahoo.com'
    Gary
    August 12, 2017 at 9:02 am
    4.9
    Support
    100
    Speed
    90
    Privacy
    100
    Usability
    100
    Value
    100

    Very interesting reviews and comments, i myself have been using expressVPN for over 3 years, i travel the world on business and without expressvpn my business would not operate. I do business and banking transactions while traveling, as i travel Middle East, all of Asia and Europe l have never experienced any problems with expressvpn, it’s fast, l have full access to Google and other sites while in all of the above countries i have never had problems with any banking transaction or hacking issues.
    From my personal experience i would give them 10 out of 10
    Great job Express VPN
    Gary

    + PROS: Very Satisfied
    - CONS: No Cons at this point in time
  31. Reply henryv2245@yopmail.com'
    Henry VLad
    May 23, 2017 at 6:47 pm

    Has anyone noticed how similar Expressvpn, ipvanish and others look very similar ? Just look at their sign up page that shows the pricing options – looks l,ike the same company. Has anyone noticed how they dont accept Vanilla visa debit card ? NordVPN does, but their support is as bad as any of the other VPN services all of which use some remote chat service agent most of whom would not know a network or the OSI stack if it bit them in the gluteals. Why are all of these VPN services so incompetent ? When is the marketplace going to provide a VPN service with experienced support, with reliable service and reviewers who are not a part of some sales organization that can’t be trusted.

  32. Reply phaecops97@gmail.com'
    Harold
    May 14, 2017 at 10:19 am
    4
    Support
    100
    Speed
    90
    Privacy
    40
    Usability
    100
    Value
    70

    ExpressVPN unfortunately does not give you the browsing anonymity that you would expect of a VPN since, when active, it allows IP connections between your computer and DropBox, OneDrive to pass identifying data through your supposedly anonymous VPN IP address. So any NSA or FBI data sniffer could simply look at your DropBox account to see who is using the ExpressVPN IP address. Very bad.

  33. Reply hvtruitt@gmail.com'
    Harry
    April 16, 2017 at 7:42 pm

    How easy is it to cancel? I only need it for 1 month, and want to cancel with no more billing. Possible?

    • Reply
      Admin
      April 18, 2017 at 10:33 am

      Yes very easy to cancel if you need it for 1 month. All you need to do is inactivate your account and their support is very responsive.

  34. Reply take.kibo@gmail.com'
    Klimer Mat
    March 26, 2017 at 3:29 pm
    2.4
    Support
    20
    Speed
    60
    Privacy
    70
    Usability
    40
    Value
    50

    The reason I signed up was, because I heard they had great speed, great customer support and great uptime.

    Turns out though that their customer support is the worst, they are far from experts and just read from manuals which are similar the articles they already have online. They can’t actually troubleshoot any problems.

    Initially I liked the service and the software, but I’ve been plagued by slow speeds, all servers closest to me perform poorly and 1 doesn’t connect. So I have to choose between low ping and low speed or high ping and high speed.

    They don’t support 1 single travel router, I still got one and I’m not getting more than 1mbps when its 12mbps normally. Customer support couldn’t do anything to help.

    The extra price doesn’t get you more sadly.

    + PROS: dekstop and smartphone software easy to use
    - CONS: no travel router support no expert support inconsistent speeds not all servers work well
  35. Reply davidschoet@outlook.dk'
    David
    March 2, 2017 at 9:38 am
    4.5
    Support
    90
    Speed
    90
    Privacy
    90
    Usability
    90
    Value
    90

    I am from Denmark and i have used Express VPN for almost a year now. Overall, I think that ExpressVPN and Nord VPN are the best VPN services on the market, Yes, Express VPN sometimes have some speed issues and it is pricey, but the usability, support and server options makes it a superb VPN provider.

    + PROS: - Speed - Many server locations to choose from - Helpful and fast support
    - CONS: - A bit expensive compared to other VPN services on the market
  36. Reply clark.marie@gmx.com'
    marie
    February 8, 2017 at 7:22 am

    Went with this service because of their “no logging” policy and overall have been very happy. I always leave the vpn connected and most of the time I don’t even notice it’s on. Occasionally I’ll check my IP to be sure it’s working.

    The app itself is pretty cut n dry, which I actually like. Connecting to a server takes less than a min. I was experiencing slow speeds at first and wasn’t sure what all the different protocol options meant, but after a few minutes of chatting with their customer service they helped me understand how the protocol options were different and when to use them.

    I strongly recommend ExpressVPN.

  37. Reply wcfeader@gmail.com'
    William
    January 16, 2017 at 1:14 am

    Have been using ExpressVPN for well over a year and everything that this article says, is true, at least for me. Did have a single issue yesterday when I was getting page redirects while connected to Vancouver. Turns out the guy who was doing it was a convicted felon, well known to law enforcement and living in Florida (where else?). Suspect he has ties to both the mafia and the cia. Anyhow, I just connected to another server. Then this morning after logging into and out of Facebook, I received a notice from them that my account had been hacked. It was a weird kind of thing because the notification came the instant I logged off, so I suspect a glitch with Facebook rather than ExpresVPN. Nobody should be using Facebook or Google or Gmail anyhow because the NSA and all the spooks have free back doors into those products.

  38. Reply jxehall@bigpond.com'
    J.Hall
    December 10, 2016 at 11:39 pm
    3.1
    Support
    70
    Speed
    60
    Privacy
    70
    Usability
    60
    Value
    50

    There is something VERY wrong with the Express VPN service. The speed reduction experienced when it is turned on is almost 100%. Tech-support are unable to identify the problem, & have zero explanation. I’m talking completely beyond snails pace- 570MB file would take LITERALLY over a week to download- when VPN turned off it downloaded in less than 10 mins. Luckily I had the 30 day money back option or that would have been a complete waste of $100. When I first started using it, it worked fine, then after approx’ 2 weeks the problems started- made no difference what time of day I used it, the speeds would drop off to 0.3KB/sec or even 0.0KB/Sec. Really disappointing!!

  39. Reply pirtpals@gmail.com'
    paul
    December 1, 2016 at 7:20 pm

    Signed up for Express vpn and bought brand new WRT3200crm router even I already had Linksys ea 9500,
    They have firmware to change on your router and then you are stuck because they said go and check online how to fix. I was so shocked because I was thinking if they do this so they might also know how to go back to original firmware and made me stuck, I had to change VPN from router to computer because my POS system and bank does not work on VPN, Then I thought I might talk to someone who maybe don’t know how to do. Then I contact again and same answer. Then I had to talk to Linksys and they will have alert on their site because its open source and does not mean make anyone stuck and yes not even cheaper at all.

    The biggest surprise was this they also turn my VPN key to expired I had 6 months but only had service for maybe 2 months.

    Just be careful do not make yourself make mistake as I have done.

  40. Reply jacques.hadit@yopmail.com'
    jacques
    November 18, 2016 at 10:09 pm
    4.2
    Support
    90
    Speed
    70
    Privacy
    90
    Usability
    90
    Value
    80

    Don’t buy a U.S. based VPN !!!! too dangerous …
    Prefer NordVpn , PureVpn or Cryptostorm

    + PROS: good support
    - CONS: US based = major privacy fail not so fast
    • Reply shinedowness@gmail.com'
      ST Editor
      May 16, 2017 at 2:15 pm

      They made a mistake on the review that has not been revised unfortunately. It is not based in the US, it is based in the BVI. Still, it does have its flaws like ridiculously not being compatible with certain individuals’ computers, sometimes having bad customer service, and not being honest. The dishonesty can be proven when you try to connect to a VPN IP address that does not match the state or country that you wanted to connect to in the first place. You can check by going to an outside source online to look up your IP address that you ACTUALLY connected to instead of relying on what ExpressVPN tells you.

  41. Reply reybontang@gmail.com'
    reybontang
    September 19, 2016 at 1:55 am
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    The support they gave me is incredible, Ive never seen any websites help me so much, everyone on that website is extremely helpful! They deserve a five star on everything just based on how kind ExpressVPN are!

    + PROS: Helpful, Patient, Kind Helpers.
  42. Reply business.mailer@gmail.com'
    CA_Construction
    September 17, 2016 at 12:30 pm
    3.2
    Support
    40
    Speed
    70
    Privacy
    80
    Usability
    70
    Value
    60

    I’m not at all happy with ExpressVPN. We’ve had them for less than a month and already we have a major problem. The Internet leak problem–data getting through before the VPN has a chance to connect–is supposedly fixed via an access block that prevents all traffic outside the VPN. But when the VPN fails or is removed from your computer, it’s not easy to switch settings back to access the Internet. ExpressVPN started shutting down my computers, so I disabled the program, only to find that none of my machines would access the Internet.

    So I contacted support. And then the fun began. They ran me around useless “fixes” and when they realized they didn’t understand the problem or how to fix it, they told me they’d have to contact their higher uppers for help. I never heard back from support–even after multiple more attempts to contact them–or the higher uppers. I’d asked for their corporate headquarters contact, and they told me my only recourse was to email their standard support desk. Searching on Owler for the owner(s) turns up “unknown.”

    Good luck to you if you have anything but a rudimentary problem. The support staff aren’t engineers, but technicians with extremely limited knowledge. And if your machine is your livelihood, and something goes really wrong, then you may face lost revenue from downtime AND an expensive expert fix (paying an expert to undo whatever ExpressVPN does to the machine). When you remove a program from your machine, the original machine settings ought to be restored–not just leaving the once-customer on his/her own to figure out how to get the machine back to the way it was.

    ExpressVPN earns a “poor” from me for customer service, to say nothing of what I think of an internet disabling feature that remains active even after the program has supposedly been removed from the machine.

    + PROS: WHEN it works, it appears to do what it advertises. Not too great a speed hit.
    - CONS: When it stops working, you're in for massive headaches. Not even support can help you, and they soon get sick of your requests for help, so stop responding. Since to communicate with them you've provided your email address, and then if you're desperate enough for help, maybe even your phone # (since thanks to their Internet block feature you may no longer have access to the Internet...)--so there goes privacy. Then you're totally on your own.
  43. Reply mtoda@hotmail.com'
    Mike
    August 31, 2016 at 8:29 am
    4.4
    Support
    100
    Speed
    70
    Privacy
    100
    Usability
    90
    Value
    80

    Didn’t work out for me, but their customer service was better than expected. I gave them a try thinking that they had the best speeds available. Maybe they did since i haven’t tried anything else, but once I started using them, my interest speed slowed down to back the the dial up modem days. Even loading just simple websites would take a minute or two. I chatted with their service rep which I got a hold of via their live chat quite fast. Changed a few settings, but it was still slow. Changing locations of different servers didn’t help either. So a few days later I cancelled and asked for a refund. A few days after that, I got my refund back. Overall, it didn’t work out for me, but at least they didn’t try to scam me out of my money and their customer service was pretty good.

    + PROS: Customer service is easily available when you need them. They refunded me even though it didn't work out for me. At least they are an honest company.
    - CONS: Speeds just wasn't what I was expecting.
  44. Reply nanderson187@yahoo.com'
    Nick
    August 26, 2016 at 6:46 pm
    4.3
    Support
    90
    Speed
    90
    Privacy
    90
    Usability
    80
    Value
    80

    Issue with Express VPN I emailed support about; I thought I would share.

    I tried a few different things. I’m on the Playstation 4 system. We play Grand Theft Auto 5 and Call of Duty a lot, they are shooting games and people seem to get really angry over those games. I have never pulled an ip or booted a day in my life and don’t plan on it, but some of the people who play those game do pull ips and boot people offline who are better than them. I’m a victim of that. I contact my isp and got a new modem in order to get a new ip address, I also ordered a vpn router from tp-link. I have the tlr600vpn model and purchased your vpn service because of it high bandwidth speeds. I did not get back on the Playstation 4 until I had everything setup and my vpn running. At that point I had a friend who recently acquired an ip sniffer (Wireshark) and several different booters. I decided I wanted to test how well my vpn works and if I’m able to be booted. We went into a party chat on the Playstation 4 system and I had him to sniff my ip. He was only able to see the ip of whatever vpn location I was connected to and the port. I told him to try and hit me offline using what he pulled. 1st he used a weak booter and I could hear the party chat lag a little bit but I did not go offline. 2nd he said let me use this stronger booter and he would stop it as soon as I went offline. As soon as he started it I heard the party chat lag and a few seconds later I was completely offline. He immediately stopped it, I got back on and he told me my vpn ain’t sh**. We continued the testing: I would switch to different locations, he would sniff the ip and boot. He used the port that was provided and some of the other more popular ports booters use such as (port 80) when he sniffed the ip of my vpn location. Each time I went offline when he booted me. The only way he was not able to boot me is if I switched vpn locations and he attempted to boot me before getting my new ip location. We have pretty much come to the conclusion that if someone were to pull my ip even though it would be to the vpn location, if they ddos me they would be able to knock me offline even through a vpn. I was also thinking ‘what if’ without ddos protection everyone that’s connected to that vpn server may be getting knocked offline as well. I know there are a lot of people who play games and depend on vpn servers to keep them safe and worry free when playing games whether causual or competitive, I even recommended this to all my friends online, but after all the testing they have reconsidered. I tried tweaking every setting I could think of on the vpn side, as well as in the vpn router. I feel lucky it was a friend helping me test it and he stopped as soon as I went offline. If it was an actual a**hole online I could possibly be off for hours.

    + PROS: Fast speeds.
    - CONS: Can still be ddos'd
  45. Reply tipjarmusic@gmail.com'
    James Hooker
    August 1, 2016 at 11:16 pm
    5
    Support
    100
    Speed
    100
    Privacy
    100
    Usability
    100
    Value
    100

    So far, after what? 2/3 months? Everything is slick as snot. I’m in Spain and ExpressVPN takes me back home (US) with ease. I’ll keep them – until and if it stops working. Only then will I comment to discuss their parentage.

    + PROS: It works
    - CONS: None at the moment.
  46. Reply jim@jamesprobinsonlaw.com'
    Jim
    August 1, 2016 at 4:54 am

    You state that ExpressVPN is US based and that is why it logs gross usage. However, everything I can find about the company states they BVI based. Which is it? Likewise, even if they are only logging gross usage, they cannot qualify as truly no log and should not have gotten a 5/5 in that category.

    • Reply
      Lyndon Seitz
      August 2, 2016 at 2:47 pm

      Hey Jim,

      We Did make a mistake about the US versus BVI company. ExpressVPN is a British Virgin Islands company and does not come under the 5 eyes laws.

      Best,
      Lyndon

  47. Reply zeratul@elisanet.fi'
    Juha
    April 8, 2016 at 7:02 pm

    I fought 3 months with IPVanish.In that time i couldnt get openvpn work. Plus not single mail or any help from support and i asked it 6times send mails with errorlogs and got nothing back. Last night changed it expressvpn and in ten minutes i was surfing using openvpn and zero problems.

    • Reply zeratul@elisanet.fi'
      Juha
      May 2, 2016 at 10:16 pm

      Hi. Heres some thoughts of expressvpn. Couldnt be more Happy! Zero problems,fast reliable connections,Only 2 times i have lost connection in EVPN IPVanish lost connection constantly..around 8-10 times a day.
      Really think that im customer for life.So big thanks to ppl at ExpressVPN for great and easy to use program. +fast stable connections 🙂

    • Reply
      Lyndon Seitz
      April 11, 2016 at 8:08 am

      Great to hear!

  48. Reply hmercusot@sympatico.ca'
    Hugues
    March 31, 2016 at 3:33 pm

    Hi,

    I choose ExpressVPN based on this sort of pseudo independant-even-if-sponsored review.

    It works as described … when it works ! Servers in Canada, specifically in Montreal, are not always up for OpenVPN and in PPTP the throuput is often so bad that even a youtube video could not bee seen.

    Yes the support team is fast to answer you … that you can use all the other servers thru out the rest of the world … Thanks for this useless answer that doesn’t solve the trouble with canadian servers.

    • Reply
      Lyndon Seitz
      April 7, 2016 at 11:21 am

      Hi Hughes,

      It seems to be a very fluid environment at the moment. As you say it works when it does. The Express team is constantly working to make sure all server locations are open. Perhaps try one of the other services we recommended and see if they have an open server ?

  49. Reply nabdernagor@gmail.com'
    Manarth Shah
    March 22, 2016 at 4:12 am

    “RATING: 4.5/5 – MORE SERVERS IN MORE CITIES THAN YOU CAN EVER USE”

    How is that not a 5/5..? Im going with tunnelbear; 3 connections, less than $5 a month, and idgaf about customer service.

  50. Reply Levitsky@yahoo.com'
    Levitsky
    February 26, 2016 at 4:57 am

    Thanks

  51. Reply giveawaysfreestuff@yahoo.com'
    Billy
    February 16, 2016 at 1:35 pm

    Sorry, but there is no way I can trust a review being paid by the product one is reviewing .. Even as you say “However we get paid by most of the VPN services” I can`t help but think who pay`s the most goes to the top .
    It is very frustrating that one can`t find a legit review site on line about VPN`s .Good luck everyone

  52. Reply azaxman@aol.com'
    Dan
    February 14, 2016 at 1:35 am

    Pouring over VPN reviews it is hard to weed through who is getting paid to review or use the product and who is actually independently reviewing a service. All those “Top 10′ sites appear to be paid advertisements. I like what I have read so far regarding ExpressVPN, but is this a real review? Are you really offering up independent information? Not being a pain just asking the question. I currently have VPN Unlimited and it is not the best of relationships. Thanks

    • Reply aj@live.com'
      John
      September 15, 2016 at 11:19 am
      4.6
      Support
      90
      Speed
      90
      Privacy
      100
      Usability
      100
      Value
      80

      I work in IT and after doing some research decided on ExpressVPN. I am concerned that they have US based servers

      + PROS: My first VPN experience, wish I had joined years ago. *Ease of use / setup / installation! *Speeds are great, at least with US based servers. *All tests ran related to DNS leak and anonymity were good!
      - CONS: A little on the expensive side, but still worth it! Concerned that they have US based servers.. the speeds are better using them but is there truly any logging going on since they are in the US, outside of their promise on the website... that's an answer that cant be known.
    • Reply
      Lyndon Seitz
      February 14, 2016 at 5:36 pm

      Hi Dan,

      Yes we get paid by Express VPN for our review. However we get paid by most of the VPN services so in theory it is a level playing field. We have reviewed around 100 VPN’s to date. Some get really bad reviews. Checkout our VPN unlimited review, we gave them 67/100. This seems to be in line with your experience with them.

      We try to stay independent. We have the same staff member review each VPN for consistency. Express VPN is one of the largest if not largest VPN com[any by total customers on the internet. They have a great service for the average user. If you are looking for no log VPN for privacy we suggest AirVPN.

  53. Reply allprogadgets@gmail.com'
    MADHUSUDHAN REDDY NALLA
    November 29, 2015 at 4:11 pm

    Can’t do without… Allows for stable access to all my needed sites in the states, when I am overseas. A large selection of possible countries to connect to. Great product guys.

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