Cyberghost VPN Review 2017

Updated 13.11.2017

Looking for a VPN that can do battle with some of the biggest names in the industry? Look no further than CyberGhost. This VPN powerhouse boasts numerous servers, fast speeds, and a no-log policy that will maintain your privacy. And just recently announced, CyberGhost can now unblock Netflix US! Read our review to learn more.

If you are looking for a top ranked VPN service, we recommend you check out Cyberghost VPN.

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CyberGhost is a now an Israel-based VPN provider that offers both CyberGhost premium and a CyberGhost free download – an increasingly rare tiered service in the hotly competitive VPN market. Can CyberGhost come out ahead in a battle with some of the industry’s dominant names such as ExpressVPN? In this CyberGhost review, we set out to find out.

PROS:
  • Quick and easy setup process
  • Free service available
  • Good choice of servers in Europe
  • Nice UI with built-in support
  • Strong encryption and cybersecurity

CONS:
  • Europe-centric server network
  • No cryptocurrency payment support
  • Server speed is often slow
  • Netflix not currently working
  • May be subject to UK jurisdiction

Cyberghost VPN Overall Score: 82/100

cyberghost review

8.2 Total Score
Cyberghost VPN Review

Usability
7.0
Features
6.5
Netflix
10
Price
8.0
Speed
7.0
Privacy
7.0
Support
8.0
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Cyberghost Setup and Usability

Setting up CyberGhost VPN is a quick and uncomplicated process. Unlike many of its competitors, because Cyber Ghost also offers a free service, it does not force its users to even create an account to get up and running. To get started using the software, users must simply navigate to the download page, chose their platform, and the CyberGhost download immediately initiates. It really doesn’t get much simpler than that.

Cyberghost Review

How does the platform rank in terms of its user-friendliness?

The user experience is reasonably straightforward – without being fantastically impressive on any fronts. Unlike CyberGhost 5, the current version, CyberGhost 6, features a tidy icon-based homepage which makes accessing the main parts of the app straightforward. CyberGhost Crack also places links to support and settings in a convenient location towards the top of the dialog box. This means that users can open a ticket directly from within the app – a nice convenience.

Cyberghost Review

One obvious omission on the Windows application, however, is the ability to easily see whether the VPN is engaged or not. The decision not to place the connection status anywhere permanent on the main window seems like a strange UI move that threw us off during testing.

Rating: 7/10: Not a work of art, but uncluttered and functional

CyberGhost Features

#1: Wide Platform Support

Whether they want to access CyberGhost Mac, CyberGhost Android, CyberGhost Chrome, or CyberGhost Linux or even install the program directly onto a home router, users are literally spoiled for choice with well-designed applications that make using the service quick and straightforward.

Cyberghost Review

#2: Detailed Connection Settings

Users that want to have the VPN run exactly as they decree will be pleased with the strong selection of options included with the package. These include a virtual network card repair tool to make sure that there are no software issues with the outbound VPN connections; the ability to force connections to travel via TCP instead of UDP, and a well-featured proxy selection area where users can specify exactly how they want the VPN to connect through an intermediary server.

#3: Multiple Connection Support

If you want to take advantage of CyberGhost’s multi-platform app support and can envision yourself wanting to use the VPN on your multimedia center while you simultaneously CyberGhost torrent, the company’s support for up to five simultaneously connections will be a feature you’ll certainly be excited to take advantage of.

#4: Thorough Security and Encryption

CyberGhost didn’t skimp when it came to laying on the security features. All connections are encrypted using military-strength AES 256-BIT encryption using a 2048-BIT RSA Key. And as of this month, the company is using the SHA256 authentication algorithm. For those that want to know that their VPN is doing all in its power to stop their traffic falling into the wrong hands, CyberGhost is a good option.

#5: Data Compression

Every VPN has a feature or two that is either unique to it or hard to find elsewhere. CyberGhost’s is data compression. CyberGhost’s data compression feature, which can be turned on before connecting to a VPN server, reduces the impact that images and text have on bandwidth consumption. The company has stated that users can realize up to five-fold reductions on their data usage through the feature.  Although many now enjoy generous data limits from their Internet Service Providers (ISPs) for those that are not so fortunate, this will be an appreciated addition.

Cyberghost Review

Rating: 6.5/10: An adequate selection of features.

Can CyberGhost Unblock Netflix?

Cyberghost has been persistent in efforts to work about Netflix’s attempts to block users from accessing its website via VPN. As of the time of writing, it is now possible to access the streaming service by connecting through one of its US-based servers.  User reports also validate that this is the case. Nevertheless, because the situation could change at any time, it is always prudent to subscribe to VPNs for shorter durations (such as one month) if viewing Netflix is a chief concern. (More: Unblock Netflix with a VPN)

Rating: 10/10: Netflix works and other streaming options abound.

CyberGhost Price

What good is all that music and video streaming if CyberGhost will cost more than the subscriptions to these services combined?

Fortunately, we’re here to tell you that that’s not the case.

The service is currently available at a smashing two-year subscription rate of just $2.90/month (among the lowest we’ve seen). The one month plan is $10.99/month; it’s $7.99/month for six month subscribers; and $4.99/month for those joining for a year. All plans come with a thirty day money back guarantee. Bitcoin enthusiasts are out of luck, however. Unlike some alternatives, CyberGhost doesn’t currently appear to support payment in cryptocurrencies (although it has done so in the past).

Cyberghost review - pricing

Rating: 8/10: The two year subscription is a great deal.

How Fast is CyberGhost: Servers and Performance

CyberGhost currently operates 1,111 servers around the world.

Cyberghost Review

While this makes it a medium to large network with plenty of more niche options, its selection betrays its European origins (the company was originally based in Romania). Only 210, or 18%, of those servers are located in the US; a far smaller proportion than some other providers.

What’s a definite let-down, however, is the speed of some of the servers.

We tested speed by selecting an IP in Dublin, Ireland.

Cyberghost Review

Cyberghost Review

We saw our connection tank from 40.69 Mbps download speed to just 1.07 Mbps. This is just about the most cataclysmic drop that we have seen and at speeds that low, the connection was basically unusable for anything more bandwidth-heavy than viewing static HTML files.

Cyberghost Review

Cyberghost Review

We had far better luck connecting through Milan, Italy (ping 31ms, download speed above 35Mbps) but some of the servers the company operates evidently suffer from performance issues.

Cyberghost Review

The ‘Choose My Server’ screen in the Windows application is also a well thought out tool that allows users to see comprehensive details about each server they’re considering connecting to including current user load, ping time, and whether torrenting is permitted on it (the application has a list of servers where torrenting is permitted, but the United States is conspicuously absent).

Review: 7/10: Mostly Europe-based network with some poor options.

How Secure is CyberGhost – CyberGhost Logs

Since Israeli firm Crossrider acquired the company for 9.2 million Euro earlier this year, CyberGhost VPN has been based out of that territory instead of Romania. However because its new parent company is officially registered in the Isle of Man (a self-governing dependency of the UK Crown), the VPN may ultimately come under the surveillance of the United Kingdom (which is a member of the Five Eyes signals intelligence alliance).

Despite this, CyberGhost is still a no-logs provider. It has also posted a refreshingly plain language answer to the logs question on its support center. Although the program was previously found to have installed a root certificate (making it a potential vector for a man in the middle (MitM) attack, CyberGhost 6 has retired this practice.

Finally, its adoption of the SHA256 authentication algorithm along with its strong encryption up its trustability for those doing their due diligence.

Review: 7/10: It’s a no logs provider with good security.

Is CyberGhost Reliable: Customer Support

How does CyberGhost fare when things go wrong or you simply need a helping hand getting up and running?

The website provides a comprehensive guides section, which features all the support platforms in adequate detail.  Those that want to speak to a human, however, can contact the company through email and live chat. The support has received some mixed reviews on popular consumer rating site Trustpilot.

Our test query, however, was handled politely and quickly. In addition, integrating the support window directly within the Windows app is a useful feature.

Cyberghost Review

Review: 8/10: Competent support although telephone support would have been nice.

CyberGhost Rating by SecureThoughts.com.

We’re giving CyberGhost a 7 out of 10.

Although it’s not as well-known as some of the major providers, it operates a reasonably large sever network. A couple of those that we tested, however, had serious performance issues. In addition, its feature set, while adequate, does not exactly wow.

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