Summary: Dashlane password manager offers a comprehensive software package and customer experience to anyone looking to keep their passwords and other sensitive data secure. Casual users will love the lifetime free account option, while families and organizations will appreciate the suite of premium features offered at a very reasonable price.
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Overview of Dashlane Password Management Review
- Generate unique passwords for every account
- Only you can access passwords in secure vault
- Multi-factor identification
- Few subscription plans
- Some features require subscription
- No live support option
Dashlane – Free Account
Dashlane offers a free lifetime account for individual users that comes with the following features:
- Unlimited password and data storage on any device
- Security monitoring services and breach alerts
- Instant password changes
- Strong and unique password generation
Dashlane Basic Subscription Plan
A subscription model is available for individual users looking to add more functionality to the basic free offer. The plan costs $3.33/mo billed annually, and has all of the features of the free account plus the following:
- Password sync across devices
- Secure account backup
- Unlimited password sharing
- Priority VIP Support
- Multi-factor authentication
Dashlane Family and Business Subscription Plan
For families and larger organizations, Dashlane offers two additional “Dashlane Business” subscription plans. The first is for families and organizations of 1-50 at a cost of $4.00/mo per user. It includes:
- Smart Space Management
- Centralized Admin Console
- Password sharing with groups
- Security reporting
- SAML and MSI deployment
- End-to-end AES 256-bit encryption
- Active Directory Integration
Dashlane Larger Business Subscription Plan
For larger organizations (51-500 users) there is a separate plan that costs $3.33/mo per user and offers all of the features of the plan above, with the addition of a dedicated account manager.
Rating: 10/10 – great value for your money
How Dashlane Password Manager Works
The installation process is similar for desktop and mobile. The app can first be downloaded from the App Store, Windows Store or Google Play, depending on the OS you use. Once installed, you will be prompted to create a single master password that will be used to lock your vault. This is the only password you will need to remember, and only you should have access to it.
Dashlane will automatically search through your system for any login credentials you might already have saved on your browser. Once this process is completed, you will be prompted to install the browser extension.
Rating: 10/10 – Easy and straightforward setup
Dashlane’s most attractive feature is the fact that it’s completely free for individual users. The only thing really missing from the free service is the ability to sync your passwords across devices. However, if you do need that functionality, the low cost of obtaining it is more than worth the value it provides. And given the ‘satisfaction or your money back’ guarantee that Dashlane provides for subscription purchases, there is no risk to trying out the service.
Other add-on features include security alerts that warn you of threats and potential breaches, a strong password generator to make sure your website accounts are as protected as possible, and a one-click/tap ability to change passwords to add even more security.
Rating – 8/10 – Great features except for lack of password synch function across devices
Dashlane Privacy and Security
Dashlane is one of the few password management companies that actually holds a patent for its security architecture (the patent is for “cloud-based data backup and sync with secure local storage of access keys”).
In addition, it utilizes what it calls a “zero knowledge” policy, meaning that it never stores any of your passwords or data within its own cloud or services. This ensures that even if hackers were to break into the company’s databases there would be no information there to steal.
Multi-factor authentication is also supported. When active, this functionality requires a unique, variable code to be inputted to your vault along with the password before access is granted. You can set up this feature to send the code to your personal mobile device, ensuring that even if someone was to guess your password, they would not be able to access your data unless they also had access to your device.
Rating: 10/10 – Maximum privacy including their own cloud service
Dashlane Customer Service/Support
Dashlane has a self-help section that is conveniently broken down into various subjects and topics. Some users might find this more intuitive and easy to navigate than the traditional FAQ section, although if you have a specific question you will have to figure out in which category to search for the answer.
There is no live chat or phone support available. However, you can contact support via an email module on the website.
Rating – 6/10 – User-friendly FAQ section; however, lack of live chat and phone support
Why Choose Dashlane for Password Management
Dashlane’s free version offers a comprehensive list of features that will serve individual users well. There are fewer premium plans offered than some of the other password managers out there, but the two that are offered have very strong functionality for their price. This is a great option for moving your information across devices and browsers and ensuring your data works with your workflows, not the other way around.