TruthFinder is a background check company that delivers its product to its customers in an efficient and accurate way. This makes TruthFinder a great option for those wanting to run the most basic of background checks as well as those wanting an in-depth investigation into criminal records. Customers like that it is straightforward to use has first-rate customer support and returns easy to read reports. It is the company to turn to if you want to unearth and understand a person’s history or simply find a long lost friend or relative.
Extremely easy to use
Available on mobile
Strong commitment to customer satisfaction
24/7 customer support
Easy membership cancellation options
No live chat support
Longest membership plan offered is 3 months
Company name will appear on your billing statement
TruthFinder returns standard reports upon subjects that are being searched for. These reports return the following information if that information is available amongst any of the data sources Truthfinder uses:
- Known aliases
- Date of birth
- Possible relatives
- Contact information
- Social media profiles
- Current and past addresses
- Census data
- Nearby sex offenders
- Arrest records
- Criminal records
- Traffic records
However, it is possible to purchase a more comprehensive report for an additional fee. These more robust or “premium” reports from TruthFinder will contain this data if it is available to be found:
- Educational information
- Current and former roommates
- Businesses and business associates
- Voter registration details
- Possible neighbors
- Traffic accidents
- Weapons permits
- Professional licenses
Customers also have the ability to run reverse phone number checks which are far deeper than many of TruthFinder’s competitors. As a company, it also offers deep web search capabilities. These are worthwhile using on subjects that have taken a number of steps to try to be untraceable.
When customers want to run a public records search, TruthFinder is pretty similar to its competition. It works best when a customer has the first name, last name and city that their subject resides in. From this, the company is able to run its initial overview report. Obviously, the more information they have on a person the better.
These reports are the ones that will highlight to customers the key information, TruthFinder found. This means customers are given a social media summary, information about relatives, a user comments statement, and a state records summary.
To run searches on criminal records, court records, reverse phone search or run deep web searches, the search capability is roughly the same. Customers will find they generate the best reports if they are able to input the name, city and state of their intended subject. Again, however, the more information they have the better. Not only will results be more accurate from the outset, but they will also be returned that much quicker too.
To generate its reports from a few scant pieces of information like a person’s name and last known state or city whereabouts, TruthFinder trawls a number of different data sources and databases. A large portion of them are public records from government entities. This means that the company runs through information held within these public places:
- Arrest records
- Sex offender convictions
- Court records (federal, state, and local)
- Birth & death records
- Speeding tickets
- Accidents & parking tickets
However, as it should be in our modern day and age, TruthFinder also takes the time to search a person’s online presence. To do so they run searches using the following data:
- Social media profiles
- Online aliases
- Email addresses
TruthFinder can hold its own against many a competitor, but that does not mean it’s not without its limitations and drawbacks.
For starters, some may find TruthFinder’s reports a bit jarring. This is not in terms of looks but more in terms of content. TruthFinder is so good at what it does, it may find some information on subjects that customers find upsetting. This is particularly true if a customer runs a report on a loved one or family member. The website is rife with reviews about people who have found out that their partner has cheated on them for example.
Additionally, TruthFinder does not provide a live chat feature which would be helpful, especially given that the results it can return being so shocking at times. Customers are likely to want to question them and doing so over a live chat feature is often easiest.
Finally, we don’t find TruthFinder’s pricing plan particularly flexible. It is discussed further below.
There are a few pricing plans available on TruthFinder. Two of these are your typical membership subscription structures, but one is a little unusual on the market at the moment.
The plans are:
1 Month Membership: This costs just under $28 at $27.78. It works on a rolling basis. With it, customers can get an unlimited amount of standard background reports.
3 Month Membership: This is very much like the 1 month membership in that it allows members to run unlimited standard reports. However, if you know that you are going to be running those reports and need them for a while, this membership plan is cheaper. It makes the subscription price drop to just $23.02 per month.
Finally, the slightly unique offering that TruthFinder provides is its phone number lookup plan. This costs just under $2 and gives customers the ability to generate as many phone reports as they wish. Premium reports cost an additional $17.47 for the upgrade.
We like to see customer support available 24 hours a day, 7 days a week with background check companies. However, this is remarkably rare in the wider market and across TruthFinder’s competitors.
While TruthFinder does not offer round the clock support, its customer support service is at least open for incredibly long times. Should a customer have a problem, they can call or email the company from 5am to 10pm PST, or 8 am to 1am EST . TruthFinder stands out from the crowd in offering its customers this lengthy support. The only real drawback to their help service is that they do not offer a live chat feature.