“A highly user-friendly and secure password manager, we hesitate to truly recommend McAfee True Key to anybody except large businesses. While it has the best multi-factor authentication functionality out there, it’s weak on features and a bad fit for individual users.”
Strong authentication features
Can store more than just passwords
Live customer support
Poor website design
Only one subscription plan
Cannot be used with Windows phone
The mobile version of True Key is simple to use too and the interface makes it easy to jump between the different functionalities such as changing passwords and stored notes etc. The mobile app features additional security measures such as facial recognition and multi-factor identification, which feel intuitive to use.
All in all, this is a simple product that is easy to download and navigate.
True Key also provides flexibility when it comes to accessing your account. There are a number of different signing in methods that you can use which include: facial recognition, fingerprint ID, and master password. When you are using a non-trusted device such as a public computer or friend’s phone you will always be asked for two levels of verification before being allowed access to your accounts. Your passwords should only ever belong to you and True Key will never ask for this personal information. They will never share or sell your data too.
Your master password is never sent to the servers and no one can access this information but you. Your private data and wallet information is also never stored on the servers, the only information they keep is an encrypted version of your password.
In the unlikely event that hackers managed to get through the McAfee Firewall, then your data would be absolutely useless to thieves without your master password – and True Key don’t have access to these.
True Key take privacy and security very seriously and never store personal information. When you sign up to this service you can feel confident that your private data and passwords are 100% secure.
True Key provides a number of different ways for you to sign in and have access to your accounts which include: facial recognition, biometric fingerprint, and a second device. True Key also provides a multi-factor authentication feature which provides a double layer of security. The product can be used on a number of different devices and syncs them all together so you can sign in to your accounts fast and easily. True Key uses the strongest encryption methods available to scramble your master password and data, so they are essentially useless in the wrong hands. The software gives you the option to manage your passwords safely, use a digital wallet, organize your most used sites and generate new strong passwords for individual accounts.
Both subscriptions provide the following features:
- Biometric Fingerprint Access
- Facial Recognition Access
- True Key Trusted Device Technology
- Sync Access Across Devices
- Digital Wallets
- Password Generator
For the average user, it’s worth opting for the free download as you can benefit from all the above features and never have to worry about losing your passwords ever again. Just a simple master keyword will ‘unlock’ the vault to your accounts and passwords.
Business users should opt for the Premium Plan at just $19.99 per year. This is cheaper than many other password management companies we have seen on the market, but also seems to offer much less. It is, however, good value and for that annual fee, you can store up to 10,000 logins and passwords in the secure system.
There’s an online Virtual Assistant feature that can help with your problems too but as it’s not a real person we felt that this wasn’t as good as online chat. If you are still having issues that need resolving then there is a 24/7 phone line that offers support in numerous languages. The phone feature will give you an estimated response time and the average time is around 5-10 minutes.