Protect America Review

Protect America at a Glance

Protect America is an out-of-the-box home security solution, offering a very cheap introductory package ideal for homeowners who don’t want to pay the hefty prices for more complex systems. They have quality equipment and fast response times, but there are some downsides as well.

protect america logo

Pros

  • One of the least expensive initial packages on the market
  • Alerts are audible throughout the home
  • Free trial available

Cons

  • Only long-term contracts available
  • Additional features add a lot to initial plan costs
  • DIY, no professional installation available

Pricing

Protect America has a range of different pricing packages, suitable for different home sizes and preferences. The packages can be a little confusing because they are based on the type of connection you are looking for, but we’ve listed them below in a chart. Be aware that while the initial pricing is on the cheaper end, monthly bills will rise once you start adding additional equipment onto these packages. Homeowners can choose between landline, cellular, and broadband connections, and each package comes with an automatic three-year contract.

Copper Package:

$19.99/month for landline or $41.99/month for broadband or cellular. This package comes with three entry sensors, a motion detector and a control panel (and decals).

Bronze Package:

$35.99 or $47.99/month ups the package to six sensors

Silver Package:

$37.99 or $49.99/month for nine sensors

Gold Package:

$39.99 or $51.99/month eleven sensors

Platinum Package:

$42.99 or $54.99 fourteen sensors

So, cheap pricing plans are really only for the initial, landline package and after that, they start to climb. On the other hand, all packages come with free activation and no installation or equipment fees.

Monitors For…

Protect America offers equipment to cover most home security issues including:

  • Door and window sensors
  • Motion detectors
  • HD wireless cameras
  • Night vision video cameras
  • Smoke detectors
  • Home automation monitors
  • Glass break sensors
  • CO2 monitors
  • Heat sensors

Event and Trigger Response

When a sensor is tripped, the voice-activated control panel alerts you as to which area has been triggered. After the initial beeps have finished, an alert will be sent from the monitoring center (monitored by CMS – Criticom Monitoring Services) if the alarm is not disarmed, and security personnel dispatched to your home to deal with the emergency. Protect America is known for having fast response times.

Remote Management and Surveillance

The application (available only for broadband or cellular packages) is very easy to use and has a user-friendly graphical interface for all the functions. From the app, you can control all of your security devices, along with anything connected to the system including lights, locks, appliances, and thermostat. Protect America systems are known for having highly responsive and loud alarms so they can be heard from anywhere in the house, a major benefit.

Other Cool Features

Some other great features Protect America boasts are:

  • Motion-activated video recording
  • Automatic push alerts when sensors are triggered
  • Smooth, clear recordings for day and night
  • Two-way voice functionality

System Setup

Installation is super-fast because everything has been pre-programmed at the factory. Each sensor is already paired with the main control panel, so you only have to mount the devices and call Protect America to activate your system. The whole process shouldn’t take more than 15 minutes, including the testing phase that the Protect America technician will walk you through.

Warranty/Guarantee

Protect America gives all of its equipment a full lifetime warranty, regardless of which package you sign up for. The guarantee is valid throughout your tenure as a Protect America customer, and it covers any type of damage to all the equipment you receive or purchase from Protect America.

Protect America also offers a 30-day free trial, something many other home security services fail to provide.

Customer Service/Support

Customers can get in touch with a Protect America customer support representative by phone or live chat. Problems might also be resolved by looking through the FAQ section on Protect America’s website.

Conclusion

Protect America initially looks like a great money-saving option for homeowners. But once you begin sifting through the packages, it’s clear that over time the cost of this service is on par with its industry peers. That said, the fact they charge no installation or equipment fees still make for an attractive offer, and their 30-day free trial allows homeowners to really give the Protect America system a fair try before they commit.

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