SimpliSafe Review

SimpliSafe at a Glance

SimpliSafe is another pre-fab home security system that offers some surprisingly low monthly rates for their services. An out-of-the-box option, SimpliSafe cuts back on the installation fees as well, saving homeowners a lot of money over time. Overall it offers simple DIY installation, solid equipment, and some top-notch warranties.

simplisafe logo

Pros

  • No contracts and competitive pricing
  • Multiple code entries for guests, etc.
  • Completely wireless system

Cons

  • Video cameras at additional cost
  • Doesn’t integrate with most smart home systems (except Nest)
  • Equipment looks somewhat outdated

Pricing

SimpliSafe has several packages at industry-low rates. Monitoring services cost $14.99 per month for standard or $24.99/month for interactive (includes mobile alerts and remote app control) regardless of which equipment package you choose. You can customize your own package starting at $184.98 (for the basic equipment which includes base unit, keypad, and keychain remote), or choose from one of their pre-fab plans including:

  • The Starter Package

A 5-piece set, the Starter Package has one base station, wireless keypad, motion sensor, entry sensor, and keychain remote. The most basic package, this one runs $229.96 and includes the decals, yard sign, batteries, and all mounting hardware necessary.

  • The Economy Package

Pay just $30 more ($259.95 total) for two more entry sensors.

  • The Classic Package

The next package jumps up to $349.92 and includes everything from the Economy Package plus an extra siren and a smoke detector.

  • The Master Package

The Master Package costs $449.87 and comes with 14 pieces: base station, 2 keychain remotes, wireless keypad, 6 entry sensors, 2 motion sensors, one extra siren, and one smoke detector.

  • The Ultimate Package

This equipment package costs $539.85, and comes with everything from the Master Package with the addition of a panic button, water sensor, CO2 detector, and freeze sensor. Note that the Ultimate package comes with four entry sensors instead of six.

SimpliSafe also offers refurbished systems for homeowners who want to save a little on the equipment. Customers can save 25%-30% on these purchases, and all equipment is covered under the same warranties as the new products.

Monitors For…

SimpliSafe has a wide range of sensors, covering 41 different categories. Some of the most popular options are:

  • Burglary sensors
  • Freeze monitors
  • Fire alarms
  • CO2 detection
  • Flood sensors
  • Glass break sensors
  • Motion sensors

Event and Trigger Response

The SimpliSafe event response is fairly standard. When a sensor is triggered, the main control panel sends an alert to the monitoring center. One of the security monitors will contact you immediately and notify the appropriate local authorities if you do not answer or if the safe code is not provided.

Remote Management and Surveillance

With the interactive plan, customers can control the system from their Android or iOS smartphone app wherever they are. You can receive notifications, monitor temperatures, check on statuses, and arm or disarm the system from your phone.

Other Cool Features

Additionally, SimpliSafe has some impressive features that stand out from competitors, including:

  • Soundless alerts for danger areas such as liquor or medicine cabinets, gun safes, and office drawers or files
  • Multiple code entries. This, for example, allows you to give your kids, babysitters, dog watchers, etc. their own codes so that you can track the time and dates they enter your home.
  • Pet-friendly motion detectors so you can have your motion detectors active while you’re away without your pets triggering the sensors

System Setup

System setup is fast and easy, as any out-of-the-box solution should be. There are no wires or phone line connections to deal with, so homeowners can really take care of the setup on their own. Just plug it in, and voila, you are ready to go.

Warranty/Guarantee

SimpliSafe has some of the best guarantee offers available today. The first is a 60-day money back guarantee. If you don’t enjoy the product, you will receive a full refund. They also provide a 3-year product warranty on all parts and equipment. This is shorter than some of the competition like Protect America or Vivint, but considering the other benefits, it is hardly a consideration.

Customer Service/Support

SimpliSafe provides phone and email support. Their website also provides a vast array of information about their system. Downloadable owner’s manuals are available on the site, or you can browse the help center FAQ section for self-help troubleshooting. Customers can also reach out to other clients with questions or read about their experiences via the User Forums.

Conclusion

SimpliSafe offers highly competitive rates for their home security services. There are no hidden fees, no activation or installation charges, and multiple guarantees, making them a logical choice for homeowners looking for a quality system that won’t break the bank. The systems are flexible and thorough as well, providing as many or as few options as you like. There are also no contracts tying you to SimpliSafe, so you can cancel at any time.

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